Help Desk

Grayson County College is committed to helping you succeed in your courses and in your use of our online services such as the GCC MyPage Portal, Blackboard, and Campus Connect. The following services are available to assist you with questions regarding the GCC MyPage Portal, Blackboard, Campus Connect, or other college system related questions:

 

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  • Daytime Help Desk Hours:
    Monday - Friday
    8:00 a.m. to 4:00 p.m.
    (903)415-2591 or (903)463-8788
  • Evening Help Desk Hours:
    Wednesday, Friday, Saturday & Sunday evenings
    6:00 p.m. to 9:00 p.m.
    (903) 647-0092
  • Walk-in help is available in the library.
  • All other times send an email to helpdesk@grayson.edu, including your Name, Telephone Number, your GCC Student ID, and a description of your problem >> Email Help Desk Now!
  • Please note the Help Desk is unable to contribute to the scholarly content of users' work.
    Students must contact their instructor for assistance with course work.

 

Help Desk Hours of Operation
Telephone Support
Days Hours Phone #
Mon. - Fri. 8 a.m. - 4 p.m.

903-463-8788

903-415-2591

Wed., Fri., Sat., Sun. 6 p.m. - 9 p.m. 903-647-0092
 
June & July
Days Hours Phone #
Mon. - Wed. 7 a.m. - 5 p.m.

903-463-8788

903-415-2591

Thur. 7 a.m. - 4 p.m.

903-463-8788

903-415-2591

Fri. Closed
Wed., Fri., Sat., Sun. 6 p.m. - 9 p.m. 903-647-0092
 
Email Support

Send an email to helpdesk@grayson.edu. Include your name, telephone number, and description of your problem.

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