Help Desk

College Info

Help Desk

Grayson College is committed to helping you succeed in your courses and in your use of our online services such as the Grayson MyPage Portal, Blackboard, and Campus Connect. The following services are available to assist you with questions regarding the Grayson MyPage Portal, Blackboard, Campus Connect, or other college system related questions:

Daytime Help Desk Hours:
Monday - Friday
8:00 a.m. to 4:00 p.m.
903-415-2591 or 903-463-8788
Evening Help Desk Hours:
Monday, Tuesday, Wednesday, & Thursday evenings
6:00 p.m. to 9:00 p.m.
903-647-0092
Walk-in help is available in the library.
All other times send an email to helpdesk@grayson.edu, including your Name, Telephone Number, your Grayson Student ID, and a description of your problem >> Email Help Desk Now!
Please note the Help Desk is unable to contribute to the scholarly content of users' work.
Students must contact their instructor for assistance with course work.

New to Grayson?

New to Online Learning?

Need Help in Blackboard?

Click on the E-Learn Easy link to find helpful handouts, FAQs and video tutorials to help you in your Blackboard courses.

Need help with your Google Apps services?

Before contacting the Grayson Help Desk, please review the documentation provided to you in the Google Apps @ Grayson College area.

Looking for the settings to check Gmail and Google Calendar using Outlook? Look in the Helpful Links section on the About Gmail and About Google Calendar pages.

Help Desk Hours of Operation Telephone Support
Days	Hours	Phone #
Mon. - Fri.	8 a.m. - 4 p.m.	903-415-2591 903-463-8788
Mon, Tue, Wed, & Thurs	6 p.m. - 9 p.m.	903-647-0092
Email Support
Send an email to helpdesk@grayson.edu . Include your name, telephone number, and description of your problem.