Covid-19 Debt Relief (HEERF) FAQ
Thank you for submitting your Covid-19 debt relief application.
Please see the Frequently Asked Questions below for more information.
Frequently Asked Questions
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The Higher Education Emergency Relief Fund allocates funds to support individuals and businesses/organizations affected by the pandemic and economic downturn. The Fund includes several sources of funds for colleges and universities, including the Coronavirus Aid, Relief, and Economic Security (CARES) Act, Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA), and American Rescue Plan Act (ARPA).
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GC received funds under the CARES Act, CRRSAA, and ARPA to provide emergency financial aid grants to students for expenses related to the disruption of campus operations due to coronavirus. Eligible expenses include items in the student’s cost of attendance such as food, housing, course materials, technology, health care (including mental health), child care, and other expenses related to your educational experience.
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We are reviewing applications as quickly as possible so we can meet students’ critical needs. Funds are limited, so we encourage students to apply now. The deadline to submit the application is April 29, 2022.
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Eligible expenses associated with your enrollment at GC for HEERF funding include, food (ex. food expenses due to cancelation of college meal plans or campus dining plans), housing (ex. housing expenses due to cancelation of campus housing, dorm or student’s residence), technology expenses, academic course materials, health care (including mental health), child care, and other unexpected expenses included in the student’s cost of attendance.
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Documentation is not required to be submitted. GC Office of Financial Aid will confirm with the Business Office what balance is currently due on your account.
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HEERF funding is limited. The college hopes to help as many students as possible, therefore, eligible students will only receive funds not exceeding the amount of their past due balance. GC Office of Financial Aid will work closely with the GC Business Office to get your debt paid and hold removed for eligible semesters.
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Past due debt can be forgiven for the Spring 2020 thru Fall 2021 semesters. Any debts prior to Spring 2020 or after Fall 2021 is not eligible due to federal regulations. The Department of Education states that you cannot use HEERF student funds to pay an outstanding debt consisting of charges that were incurred by the student before March 13, 2020. If you owe a debt outside of the eligible timeframe, you will still be responsible for paying that balance, and a hold may remain on your account until the balance is paid.
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Funding from the HEERF emergency fund will not impact a student’s financial aid package.
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We are reviewing applications as quickly as possible so we can meet students’ critical needs. You will be able to view your billing ledger through your MyViking Student Planner to see that the HEERF funds have been applied to your debt for the eligible semesters. GC Office of Financial Aid will review applications on a weekly basis for processing. The deadline for submitting the application is April 29, 2022, so late applicants should expect funds applied to the past due balance within 7-10 business days after the deadline.
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We are reviewing applications as quickly as possible so we can meet students’ critical needs. You will be able to view your billing ledger through your MyViking Student Planner to see that the HEERF funds have been applied to your deft for the eligible semesters. GC Office of Financial Aid will review applications on a weekly basis for processing. The deadline for submitting the application is April 29, 2022, so late applicants should expect funds applied to the past due balance within a week after the deadline.
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If Grayson College does not collect a written or electronic authorization to credit HEERF funds to the student’s account to pay outstanding charges, GC must deliver those funds directly to the student unencumbered by the school.
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If funding is approved, the grant funds will be disbursed to your account.
DIRECT DEPOSIT:
Students can set up direct deposit by logging on to their MyViking Student Planner.
- From the home menu, click on My Ledger.
- Click on the “Payment/Refund Options” button.
- You will then create an account with Nelnet, if you haven’t done so already.
- Click on “Manage Refunds” and select your refund method.
- Fill in proper boxes and click “Save” to complete enrollment.
- Please verify that you enter all your information correctly before hitting the “Save” button. If a direct deposit refund fails to go through then a check is automatically processed and mailed.
- You can make changes to your refund method at any time. If you are expecting a refund on a certain day and need to make changes to your refund method, please do so 3-5 days before refund is set to go out.
PAPER CHECK BY MAIL:
If direct deposit is not set up, excess HEERF funds (if any) will be mailed to student’s address on file. It is crucial for students to make sure they always have their current address on file.
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Please email us at financialaid@grayson.edu. We are all here to support you during this challenging time.
Contact Information:
Financial Aid Office
Main Campus (Denison)
Student Affairs Building
Phone: (903) 463-8794
financialaid@grayson.edu